CHANGE AGENT PROGRAMME (CAP Certificate)
OBJECTIVE: To equip participants with change management skills.
PURPOSE: To assist participants to realise and understand change processes and its dynamics. For them to have knowledge on how to tackle and handle a change process and to produce a change plan.
TARGET GROUP: Middle and Senior Management.
DURATION: 1 Day.
- Phases of change.
- Implementation cycle of change.
- Features of change programmes.
- Reasons for resistance.
- Over coming resistance.
- Individual Profiles.
- Change Plan (Assignment).